11/16/2023 0 Comments Splunk careers seattle![]() ![]() Responsibilities: Engages early in the sales process to position the right solution to the customer to ensure customer satisfaction and meet their business objectives 50/50 mix of pre and post sales Articulates relevant customer success stories and metrics that demonstrate value to the customer Consistently performs self-development related to industry trends impacting SPLUNK (Big Data, Security, ITOPS, Cloud, etc.) in order to establish a foundation as a trusted advisor Demonstrates solution understanding and success criteria by leveraging methodologies, blue prints, templates, Service Offerings and successful experiences with related solutions Understands the solution options available to the customers and engages the right team to win the deal and drive customer's trust Works with the Contract and Project Management Offices to adhere to SPLUNK best practices and business guidelines and utilizes collaboration tools to access and share new assets, information, and updates Helps leverage existing proposals and SOWs to maximize efficiency and consistency. The successful candidate will effectively position our services prescriptive approach, negotiate reasonable timelines, share team structure and expected outcomes as part of the sales process to close services business. The Engagement Manager partners with stakeholders in Sales, Support and Splunk leadership as a trusted advisor to address customer questions and manage issues related to the solution. ![]() Engagement Manager manages and develops key client relationships to ensure overall success of Splunk implementations.
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